Shipping Policy

Introduction

At DIY Dynamic, we aim to provide fast and reliable shipping services to ensure you receive your products on time. This Shipping Policy outlines how we process and deliver your orders across Pakistan.

Order Processing Time

  • Order Confirmation: Once you place an order, you will receive an email confirmation with your order details.
  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and public holidays).
  • Shipping Time: Delivery times vary depending on your location, typically ranging from 2-7 business days.

Shipping Rates

  • Standard Shipping: Shipping charges are calculated based on the product’s weight, dimensions, and delivery location. The shipping cost will be displayed at checkout.
  • Free Shipping: We offer free shipping on orders above PKR 5,000.

Delivery Locations

We deliver to all cities and towns across Pakistan, including remote and rural areas. If your location is not serviceable, our team will contact you to make alternative arrangements.

Courier Partners

We have direct partnerships with reputable courier services in Pakistan, including:

This ensures secure and timely delivery of your orders.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can use the tracking number to monitor your shipment’s progress on the courier partner’s website.

Delivery Issues

If there are any delays or issues with your delivery, please contact us immediately so we can assist in resolving the problem.

Shipping Restrictions

  • We currently do not ship internationally.
  • Certain products may have shipping restrictions based on size, weight, or local regulations.

Damaged or Missing Items

If your order arrives damaged or with missing items:

  • Notify us within 48 hours of receiving the package.
  • Provide clear photos of the damaged items and packaging for verification.
  • We will work to replace or refund the affected items promptly.

Returns and Exchanges

Please refer to our Return & Refund Policy for details on returning or exchanging items.

Contact Us

If you have questions about our shipping policy or need assistance, please contact us:

  • Email: info@diydynamic.com
  • WhatsApp: +92-312-4762230

We are committed to making your shopping experience smooth and hassle-free!

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